Maintenance Request

At the Highlands Apartments at Huckleberry Ridge, the apartment maintenance staff would like to make Blacksburg apartment living as comfortable as possible. We are pleased to provide our Blacksburg student housing and apartment home residents with 24-hour emergency service and prompt attention to all non-emergency apartment service requests. At Highlands Blacksburg Apartments, every apartment maintenance call is treated as a priority. If and when you have an apartment maintenance service request, please call it to our attention when it first occurs so that we can respond quickly and remedy the problem. Hopefully, you'll never need this service, but if you do, you will certainly appreciate having our trained Blacksburg apartment home service staff just a phone call away. You may also use the on-line apartment service request form for all non-emergency requests via your Phase 1 Resident Portal.

Phase 1 Resident Portal / Maintenance Request

Phase 2 Resident Portal / Maintenance Request

Routine & Emergency Apartment Maintenance: 540.552.0826

Please remember that when calling the 24-hour apartment maintenance number after office hours and on holidays, you will reach an answering service. The answering service will ask you the nature of the problem and determine if it is a "true" emergency. Our personnel will then be contacted by the answering service if a true emergency does exist.